Frequently Asked Questions

What products does MRK Sports sell?

We specialize in high-performance cycling wear, including cycling jerseys, bib shorts, jackets, gloves, and accessories. We also offer a dedicated line of wheelchair gloves designed for comfort, grip, and mobility.

What sizes do you offer?

Our apparel is available in sizes XS through XXL. Gloves are available in S through XXL. Please refer to our Size Guide page for detailed measurements and sizing recommendations.

How long does shipping take?

Orders are processed within 1-2 business days. Shipping times within the US typically take 3-7 business days. We offer free shipping on all US orders. International shipping times vary by destination.

Do you ship internationally?

Yes, we ship worldwide. International shipping costs are calculated at checkout based on your destination and order weight.

What is your return policy?

We offer free returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. See our Return & Exchange Policy for full details.

How do I start a return or exchange?

Email us at mrksportsshop@gmail.com with your order number and the item you'd like to return or exchange. We'll send you a free return shipping label and instructions.

Are your wheelchair gloves suitable for daily use?

Yes. Our wheelchair gloves are designed specifically for wheelchair users, with a padded leather palm for grip, breathable spandex back for comfort, adjustable Velcro strap for a secure fit, and a pull-off design for easy on/off. They're built for daily, long-lasting use.

How should I care for my cycling wear?

Machine wash cold on a gentle cycle. Do not bleach. Hang dry or tumble dry on low. Do not iron or dry clean. For gloves, hand wash with mild soap and air dry.

How can I contact customer support?

You can reach us by email at mrksportsshop@gmail.com. Our support hours are Monday through Saturday, 10:00 AM to 9:00 PM EDT. We respond to all inquiries within 24 hours.

Do you offer discounts?

Yes. Sign up for our newsletter to receive 10% off your first order. We also run seasonal promotions and clearance sales. Check our Clearance page for current deals.